Here’s a Refund and Returns Policy tailored for a business like Miami Shooters Supply, assuming normal operations and compliance with U.S. firearm regulations:
Refund and Returns Policy – Miami Shooters Supply
Effective Date:
At Miami Shooters Supply, customer satisfaction and compliance with federal, state, and local laws are our top priorities. Please review our policy carefully before making a purchase.
1. Firearms and Ammunition
Due to federal regulations, all firearm and ammunition sales are final. Once a firearm has been transferred to a customer via a licensed FFL dealer, it cannot be returned or refunded.
Exceptions:
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If your firearm arrives damaged or defective, you must notify us within 3 days of receipt. We will coordinate with the manufacturer for a warranty repair or replacement.
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Refused or denied transfers (e.g., failed background checks) are subject to a 20% restocking fee, minus shipping costs. Firearms must be returned unopened and unfired.
2. Accessories, Parts, and Apparel
Returns are accepted within 14 days of delivery on accessories, parts, and apparel if the item is:
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Unused and in original packaging.
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Accompanied by proof of purchase.
Non-returnable items include:
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Custom parts
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Installed optics
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Opened cleaning supplies or lubricants
Return shipping is the buyer’s responsibility unless the item is defective or the result of our error.
3. Suppressors, NFA Items & Special Orders
All NFA items and special orders are non-refundable once the ATF Form 4 or Form 1 process has begun. Ensure that all information is correct before submission.
4. Cancellations
Orders can be canceled before shipment for a full refund. Once an item has shipped, it falls under the return policy guidelines above.
5. Refunds
Refunds are issued to the original payment method within 5–10 business days after approved return and inspection. Credit card fees are non-refundable unless the return is due to an error on our part.
6. Return Instructions
To initiate a return, please contact us at:
📧 Email: [[email protected]]
Include your order number, reason for return, and photos if the item is damaged.
7. Legal Compliance
By placing an order, you confirm compliance with all applicable federal, state, and local laws. We reserve the right to refuse a return or refund that violates these laws.
Thank you for choosing Miami Shooters Supply.
We are committed to providing high-quality service, products, and support.
Would you like a downloadable PDF version or this posted on your website’s policy page?